Sales and Return Policies


Our normal terms are Net-30 days. However, sales will be handled on a COD/Prepay basis until an accepted credit application is on file. See Pricing for additional information.

Minimum Order

Our minimum order amount is $100.00 for combined products per invoice, excluding freight charges. A $5.00 handling fee will be assessed on all orders below stated minimum.


We make every attempt to reduce costs and keep our prices as low as possible. However, we find that incremental increases are necessary. Several factors are taken into account such as: raw material and packaging cost, transportation cost, volume per item, volume per order, and general cost of doing business.

Freight Charges

Because freight costs are often a large percentage of your total order, we endeavor to obtain the lowest shipping cost possible. Orders will be shipped, freight prepaid and all charges will be added to invoice, unless prior arrangements have been made.

Pallet Fee

A pallet fee will be charged on all palletized orders.

Damage Claims

Any damaged goods should be immediately noted on delivery receipt when freight is received (for FedEx deliveries, please notify driver). If damage is not noted, Garreco will not be responsible for corrective action. Damage claims must be submitted to Garreco within 7 days of delivery. Furthermore, Garreco will not be responsible for corrective action for carriers other than those preferred by Garreco.

Product Returns

Returns on custom products, colors, and packaging are not allowed. Returns for stocked products are acceptable up to one year from invoice date with a RA number. Credit is subject to a 15% restock fee for Garreco Brand and 20% restock fee for Private Label. All returns received in unsatisfactory condition (damaged) will be rejected.